Zero-Hours Time Review and Approval

Before payments are released, managers review all zero-hours timesheets to confirm accuracy.

Overview

This review happens as part of month-end billing but is an internal approval step, separate from client invoicing.

• Confirms that recorded hours are correct
• Ensures consistency between written-off and payable time
• Provides audit documentation for the finance team

Steps

1. Retrieve exported timesheets

   • Use the exports prepared by operations (from the Team Time View).

2. Cross-check entries

   • Compare each person’s total hours against their logged records.
   • Look for anomalies such as missing days or unexpected spikes.

3. Discuss discrepancies

   • Managers contact individuals directly to clarify unclear entries.
   • Adjustments are agreed mutually before final approval.

4. Approve totals

   • Once validated, sign off the hours as Approved for Payment.
   • Forward confirmation to the finance team.

5. Finance processing

   • Finance pays contractors or zero-hours employees according to the approved totals.

Notes

• Written-off client hours are still included in payroll calculations.
• Keep email or sign-off evidence for audit compliance.
• Reviews should be completed before monthly invoice dispatch to avoid delays.