Getting Set Up
Add a new client (legal entity)
How to create a top-level client record for billing and time tracking.
Add a new client (legal entity)
Adding a new client sets up the legal entity that you’ll bill and report on.
Steps
- Open the Client Database
- Go to Client Accounts → Client Database.
- Select “Add Client”
- Enter a short, readable client code (e.g.
Acme_RateSchedule). - Enter the full Client Name as it appears on the engagement letter.
- Enter a short, readable client code (e.g.
- Complete required fields
- Status: Active / Inactive – hides old clients from drop-downs without deleting data.
- Compliance: Note if engagement letter and checks are complete.
- Payment Terms: e.g. On receipt, 15 days after invoice.
- VAT Rate: Usually 20 % (UK) or 0 % for certain overseas clients.
- Address: The legal address used on invoices.
- Bank Details (optional): If refunds or reimbursements may be needed.
- Save the client
The client now appears in drop-downs when creating new accounts or tracking time.
Notes
- Each client record can have multiple sub-accounts for hourly billing or projects.
- To stop showing an old client in lists, set status to Inactive.
What’s the difference between a Client and an Account?
Understand how client records and their associated accounts work together for billing and time tracking.
Create a new account (hourly billing or project) for a client
Add a new billing account under an existing client for hourly billing or projects.