Getting Set Up
Invite or remove your client-side team members
Grant client users secure access to their portal view and control notifications.
Invite or remove your client-side team members
You can give client contacts access to view their invoices and time reports directly in the portal.
Steps
- Open the client account
- Go to Client Database → Accounts and select the relevant account.
- Find the “Client Portal Access” section
- Click Add Team Member.
- Enter details
- Email Address – used for login.
- Name and Surname.
- Role – determines which notifications they receive:
- Admin – all notifications.
- Legal – time-tracking summaries only.
- Billing – invoice and payment emails.
- Billing + Legal – both types.
- Click “Add Team Member”
- The system automatically sends an invitation email with a sign-in link.
- To remove a member
- Click Revoke next to their name.
What clients see
Once added, clients can log in to view:
- Hours used and rate schedule utilisation by date range.
- Time-allocation reports.
- Hourly billing and project invoices.
Additionaly:
- Client Portal Access section in accounts is used for emailing reports and invoicing to clients
Notes
- Revoking access immediately disables sign-in for that contact.
- Roles can be updated later by editing the member entry.